We strive to ensure customer satisfaction with our educational content and digital products. However, we understand that there may be circumstances requiring cancellation and refund requests.
Eligibility for Refunds:
- Users may request a refund within 2 days of purchase.
- Refunds are not applicable for consulting services, downloadable templates, or resources once they have been accessed.
- In case of technical issues preventing access to our materials, we will provide an alternative resolution before considering a refund.
Refund Process:
- Refund requests must be submitted in writing via email to our support team along with proof of purchase.
- Approved refunds will be processed within 7-10 business days and credited back to the original payment method.
- Any disputes regarding refunds will be handled on a case-by-case basis.
Changes to Policy: EXIM World Network reserves the right to update this refund policy as necessary. Any changes will be communicated via our website.